Join Cate Mullins, CEO of OWLead, and Ashley Kelso, CEO of Hivelight, for an engaging webinar that will transform how your firm approaches the client journey. Discover actionable strategies to align sales and operations, streamline efficiency, and boost profitability. Explore the three critical stages of the client journey—Meet and Onboard, Deliver the Work, and Review and Reflect—and gain tools to strengthen relationships, increase revenue, and create lasting value. Perfect for law firm leaders and professionals aiming to achieve sustainable success.
Overcoming Imposter Syndrome: Leading with Confidence and Authenticity Imposter syndrome - a feeling of inadequacy despite evidence of competence - plagues many professionals, especially those stepping into new or elevated roles. It’s the persistent voice of self-doubt, whispering, “I’m not good enough” or “Soon they’ll realise I don’t belong here.” For leaders, this internal [...]
Critical Skills for Professional Service Firms in the Age of AI. As artificial intelligence continues to transform the professional services landscape, its benefits are clear: AI automates routine tasks, enables greater productivity, and allows professionals to focus on higher-value work. However, these advancements also introduce a critical challenge - reduced reliance on traditional [...]