This Privacy Policy applies to all personal information collected by OWL Leadership & Advisory Services Pty Ltd (referred to as “we,” “us,” or “our”) through our website, https://owlead.com.au (the “Website”).

1. What Information Do We Collect?

The type of Personal Information collected will depend on how you use our Website. We may collect and hold information, including:

• Name
• Email address
• Phone number
• Address
• IP address
• Browser user agent string (for spam detection)

Additionally, for comments, we may collect data shown in the comments form, an anonymised string (hash) from your email address, and, where applicable, information on Gravatar usage (see Gravatar Privacy Policy).

2. Types of Information

Under the Privacy Act 1998 (Cth) (“Privacy Act”), we categorise information as follows:

• Personal Information: Information about an identified individual or one who is reasonably identifiable. This includes your identity and opinions related to you.
• Sensitive Information: Includes details such as racial/ethnic origin, political views, religious beliefs, membership in trade/professional associations, criminal record, or health data.

We use Sensitive Information only:

• For the primary purpose it was collected;
• For a directly related secondary purpose;
• With your consent or as required/authorised by law.

3. How We Collect Your Information

We collect Personal Information:

• Directly from you when you input information on the Website.
• Via cookies, which track your use of the Website to enhance user experience (personal identification through cookies is generally not possible).
• Through automated data capture for certain website interactions (e.g., comments and login processes).

Comments: When visitors leave comments, we collect the data shown in the form, as well as IP addresses and browser information to assist with spam detection.

Media: Avoid uploading images with embedded location data (EXIF GPS), as visitors may download and extract such data from images on the Website.

Cookies: If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. We also use cookies for login sessions, screen display options, and other user settings.

Embedded Content: Articles may include embedded content (e.g., videos, images), which functions the same as a direct visit to the source website. These sites may collect data, use cookies, and track interaction with embedded content.

4. Purpose of Collection

We collect Personal Information to:

• Provide you with a quality service experience on our Website.
• Communicate updates regarding our services.
• Send direct marketing material (with opt-out options).

Personal Information is customarily disclosed only to our service providers for the purpose of maintaining the Website. Sensitive Information is not used for marketing purposes.

5. Security, Access, and Correction

We protect your Personal Information from unauthorized access, misuse, or disclosure. When no longer required, we destroy, anonymize, or de-identify this information, except where we retain it for up to 7 years to meet record-keeping obligations.

You have the right under the Australian Privacy Principles to:

• Request access to your Personal Information;
• Correct inaccurate Personal Information.

To exercise these rights, please contact us in writing.

6. Complaint Procedure

If you have a complaint about our handling of your Personal Information, please contact us. We will assess your complaint and may request additional information to resolve your concern. If dissatisfied, you may refer the matter to the Office of the Australian Information Commissioner.

7. Overseas Transfer

Your Personal Information may be transferred to service providers located outside Australia, including the United States, for storage or processing.

8. Data Retention and Rights

Comments and Metadata: If you leave a comment, the comment and its metadata are retained indefinitely for follow-up comments.

User Accounts: For registered users, personal data in profiles can be accessed, edited, or deleted (except usernames). Website administrators also have access to this data.

Data Export and Erasure: You may request an export of your personal data or request its deletion, excluding data retained for legal or administrative purposes.

9. Where Your Data Is Sent

Visitor comments may be checked via automated spam detection services.

10. Contact Us

For inquiries, access requests, or complaints about our privacy practices, please contact us at:
Email: hello@owlead.com.au

This Privacy Policy is effective as of November 2024, and we may update it periodically.