First Impressions Matter: Building a Client Experience that Converts! First impressions matter - especially in law. Prospective clients often reach out during stressful, high-stakes moments, and how your firm responds in those early interactions can make or break their decision to engage you. Yet, according to Clio’s Legal Trends Report, 67% of law [...]

Aligning Sales & Operations for Law Firm Growth As law firms prepare for the year ahead, aligning sales (business development) and operations has emerged as a critical factor for driving sustainable growth. In our recent online webinar, 'Aligning Law Firm Sales & Operations to Drive Success', Cate Mullins, CEO & Founder of OWLead, [...]

Reflect, Plan, and Grow: Setting yourself up for success in 2025 As January draws to a close and the new financial year approaches, it’s the perfect time to hit pause, take stock, and make intentional plans for the months ahead. Success isn’t an accident; it’s the result of careful planning, informed action, and [...]