Sales Through Service: How Lawyers Can Rethink Business Development and Win Clients! For many lawyers, the word sales can feel jarring - too transactional, too impersonal, too far removed from the values of trust, ethics, and service that underpin the profession. But in reality, the most successful legal professionals and firms do engage [...]

First Impressions Matter: Building a Client Experience that Converts! First impressions matter - especially in law. Prospective clients often reach out during stressful, high-stakes moments, and how your firm responds in those early interactions can make or break their decision to engage you. Yet, according to Clio’s Legal Trends Report, 67% of law [...]

Aligning Sales & Operations for Law Firm Growth As law firms prepare for the year ahead, aligning sales (business development) and operations has emerged as a critical factor for driving sustainable growth. In our recent online webinar, 'Aligning Law Firm Sales & Operations to Drive Success', Cate Mullins, CEO & Founder of OWLead, [...]